ARKI Support

Need help with ARKI, including ARKI in Microsoft 365 Copilot? Email us at support@getarki.com and include your company name, the email you sign in with, and a short description or screenshot of the issue.

Getting an ARKI account

ARKI is licensed to architecture and engineering firms; there is no self sign-up. If your firm already uses ARKI, ask your firm's ARKI Owner or BIM Manager to invite you and assign you a seat. If your firm does not use ARKI yet, book a demo at www.getarki.com and our team will set your firm up.

Signing in

Sign in with the email and password your firm's administrator set up, or with Microsoft single sign-on if your firm requires it. If you can't sign in, check with your administrator that your account has an active seat, then contact support@getarki.com.

ARKI in Microsoft 365 Copilot

Setup, requirements and what ARKI can do in Copilot are described at www.getarki.com/copilot.

Privacy and data requests

To access, correct or delete your personal data, contact info@getarki.com. See our Privacy Policy and Terms of Use.

Company

ARKI Digital Inc., 90 Adelaide St E, Unit 307, Toronto, ON M5C 2R4, Canada